What is H.A.R.V.E.S.T.?
The H.A.R.V.E.S.T. Message:
Retail isn't about shelves, registers, or inventory. Retail is about people. Every customer who walks through our doors is trusting us with their time, their money, and helping them solve their problems with the best possible solutions. That trust is a gift. It must be earned every day.
What is H.A.R.V.E.S.T.
H - Hospitality
Hospitality is the intentional act of making every customer, coworker, and vendor feel welcomed.
A - Awareness
Great salespeople don’t just hear what customers say. They notice what customers don’t say.
R - Relationships
People buy products once. They buy relationships for a lifetime.
V - Value
Customers don’t buy because you know the product. They buy because you helped them understand how the product improves their life.
E - Education
An educated customer is a confident customer. A confident customer becomes a loyal customer.
S - Service
Service is not what you do after the sale. Service is the commitment you make before the customer even walks through the door.
T - Trust
Trust is not something you ask your customers to give you. It is something you earn through every interaction.
The HARVEST Philosophy
Hospitality opens the door. Awareness uncovers the need. Relationships build the connection. Value demonstrates the solution. Education builds the confidence. Service ensures success. Trust becomes the HARVEST.
HARVEST Program Investment
HARVEST is offered through a 12-month licensing commitment. Programs begin at $500 per location, per month, with volume pricing available for multi-location organizations.
Available in the monthly commitment:
- 12-month minimum commitment
- Volume pricing for multiple locations
- Unlimited downloads for licensed locations
- Biweekly manager or trainer calls, if included
- Custom materials and program changes priced separately
- Separate solutions for retail and outside-sales teams
Your investment includes access to the complete twelve-module HARVEST Sales Culture System, downloadable training resources, implementation guidance, and ongoing support. Customization and additional services are quoted separately.
Schedule a HARVEST Consultation to receive pricing tailored to your organization.
